Duration:

8 h

Available on the following days

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Departure

-Tuesday to Sunday.
-The ferry departs at 9:00 am (you must arrive 30 minutes earlier)

Included

-Instructions (10 min)
-Activities with dolphins (60 min)
-Dolphin activities (free time with the dolphins, dorsal tow, handshake, foot push and kiss)
-Domestic open bar
-Buffet lunch
-At the beach club (lockers, showers, pool, lounge chairs)
-Bike tour
-Roundtrip ferry transportation
-Access to the VIP facilities

Not Included

-Photos and videos
-Pier tax (USD $12 p/p)
-Ground transportation for participants and companions (USD $15 p/p)
* This fee applies for hotels located within the Playa Mujeres and Riviera Maya area

Recommendations

-Biodegradable sunscreen
-Extra cash for tips (optional) and souvenirs
-Towel
-Swimsuit
-Change of clothes
-Sunglasses

Regulations

-Activity not recommended for pregnant women
-Minimum age to participate: 1
-Minors aged 1 to 5 pay no fee; they will participate in activities suitable for their height and weight.
-Minors aged 6 to 12 pay the child rate
-Maximum number of people per tour: 10
-Minors aged 1 to 7, a/o with a 4 ft. height or below may participate in these activities only accompanied by two paying adults; children over the age of 8, a/o taller than 4.5 ft. may participate in the activities accompanied by one adult..
-Infants under the age of 7 will perform the Dolphin Encounter activities in addition to the Royal Swim Program. In case that only one child within this age range and with a 4 ft. or below height, he/she will perform the activity with the accompanying adult.
-Maximum number of participants: 10
-If you are physically or otherwise challenged, you must indicate it before buying your program
-Children aged 6, and older, pay the transportation fee (children under the age of 6 pay no fee, but must travel on their parents´ lap)

Cancellation Policies

Full refund will apply in the following cases:


      1. When the service is canceled by the supplier.


      2. Due to illness, presenting a doctor's report.


      3. The Cancellation or date change is made prior to 11:00 am the day before the service.





No refunds will apply:


      1. If the client does not show on the date and time of service.