Duration:

50 Minutes

Available on the following days

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Departure

Days of Operation: Monday to Sunday
Schedules: 10:00 a.m., 12:00 p.m., 2:00 p.m. y 3:30 p.m.
Maximum Capacity per schedule: 12 persons
All services require prior reservation.
In Dolphin Discovery Akumal, groups have a maximum of 20 people for a closer experience.

Included

Swim Adventure Program:
10 minutes of briefing
50 minutes in the water
Interaction with one dolphin
Behavior: Kiss, hug, handshake, belly ride, boogie push and hand target.
Lockers, restrooms and showers.
Free Wi-Fi

Not Included

Transportation
Food and beverages
Souvenirs and photos

Round-Trip Ground Transportation Service is available at extra cost.
Swimmers: USD$10.00 per person.
Spectators: USD$15.00 per person.
Children over 6 years pay the transportation fee.
Transportation service must be requested at least 48 hours prior.

Recommendations

.Bring:
Swimsuit, towel, biodegradable sunscreen, hat or cap, sunglasses and extra money to buy photos, souvenirs and extra expenses.

It is important to arrive 30 minutes before your program, remember you´ll receive a briefing before your swim.

If you have any health or physical problem, please contact us before booking your reservation, so we can provide you with full information about our services.

If transportation is included, please note that pick-up varies depending on the location of the hotel, we suggest you contact us 24 hours before your tour to reconfirm your schedule.

Regulations

The use of a life jacket is required in all water programs.
For security reasons, the use of cameras in the water is not allowed. Professional photos will be available for sale.
Kids must swim with a paying adult.
Children up to 1 mt (39.37 In) of height are considered infants and will carry out activities accompanied by a paid adult.
Children from 1.01 to 1.40 mts (39.76 a 55.11 In) are considered minors and will carry out activities according to their complexion and height.
Children from 1.41 mts (55.51 In) and / or from 13 years of age pay adult rate.
Infants and minors up to 1.20 mts. (47.24 In) tall may participate in SWIM ADVENTURE Program if accompanied by two adults.
Infants will carry out DOLPHIN ENCOUNTER program activities regardless of the program in which they participate (it is a requirement that they fit the vest).
Minors from 1.21 mts. (47.63 In) tall and up to 1.40 mts. (55.11 In), they may participate accompanied by an adult in all our programs.
Minors from 1.41 mts. (55.51 In) tall, they can participate alone in any program paying adult rate.
Pregnant Women are allowed to participate in our DOLPHIN ENCOUNTER program up to five months of pregnancy, only if accompanied by another adult and after signing a Responsibility Form. For safety reasons, pregnant women (5 months and up) can´t participate in any of our aquatic programs.

Cancellation Policies

Full refund will apply in the following cases:

      1. When the service is canceled by the supplier.

      2. Due to illness, presenting a doctor's report.

      3. The Cancellation or date change is made prior to 11:00 am the day before the service.



No refunds will apply:
      1. If the client does not show on the date and time of service.